During the design phase, the solution is designed and the required systems to create the general concept of the project are identified. In this phase, the overall shape of the project is created along with its frameworks, inputs, required resources, desired outputs and outcomes, business requirements and necessary alliances for success. All of these are formed within a systematic and clear and scheduled plan from the start of the project until its completion
Within this stage, numerous management solutions are presented to ensure a smooth and trouble-free transition from the old work procedures into the new one. These management solutions include many services such as: organizational restructuring, policies and procedures re-engineering and quality controls and assurance. In order to avoid problems that may result from the application of new systems and to ensure acceptance of individuals to the changes within their work environment, configuration and training services are provided to help staff to quickly adapt to the new systems. The transformation process will be quick and without disturbances to ensure the smooth operation of the new phase.
The design team will work side by side with the organization assigned team to develop the ideal solution to ensure the smooth transfer of the organization and its services to the digital era. During this phase, the best minds and expertise shall be deployed to develop optimized solutions that will take into account international standards and experiences in the field. We keep in mind that the designed solutions will help to improve the experience of beneficiaries (Organization clients), increase their satisfaction with provided services and increase performance to unprecedented levels in terms of efficiency, effectiveness and productivity.