These are short training programs that focus on the development of public behavioral skills.

Behavioral skills Development

> Elm > Training Solutions > Behavioral skills Development

​Development of Behavioral Skills

These are short training programs that focus on the development of public behavioral skills.


Training Pro​grams 


Self-development 

  • Discovery of personal skills and self-development "Self Esteem"
  • Discovery of personal skills and advance self-development of "self-confident"
  • Identify and formulate goals, time management "priorities"
  • Personal skills for managers
  • Basic skills of leadership


The development of business skills 

  • Critical thinking and creative problem solving
  • Negotiation and persuasion skills
  • Effective presentation skills
  • Business ethics and loyalty
  • Management obstacles and challenges for supervisors


Customer service 

  • Develop customer relationship skills "How can I help you”
  • Telephone customer service
  • Certified Business Professional (Customer Service)


Training services 

  • Myer Briggs Type Indicators (MBTI®)
  • Personal leadership skills assessment
  • Training Needs Analysis (TNA)
  • Design and develop a competency framework
  • Design and develop training packages
  • Train the trainers
  • Training Evaluation